Authenticity and interpretation for the personal appropriation of heritage in museums

The paper discusses the theoretical approach to accessibility and transition broader topic of inclusion, specifically referring museums. stresses knowledge audiences include all them overcome "dedicated" mediation tools activities, aiming at (re)conquering disaffected unused publics, identifies some misunderstandings ("cultural accessibility" "person with difficulties").
 Constraints opportunities in access cultural content communication are underlined: Authenticity interpretation (message messages, mistakenly considered as elaborations same adapted target); a hermeneutic circle involving different combinations sender-receiver-context; Importance spatial context first interpretative/mediation element; Process contents (importance physical, social economic context; role cognitive processes; importance individual's background; emotional involvement; references recent neurophysiological research led by authors).
 Authors intend Cultural self-appropriation process, both intellectual emotional: exquisitely individual but closely interconnected relations processes. appropriation intended this way has nothing do process political claim but, rather, it should be ultimate goal any action related heritage communication.
 Finally, highlights possible perspectives that require: dedicated professional paths; updated composition staff (the figure architects-museographers permanent presence, since cannot separated from space which takes place); new good practices.